Shipping policy
1. General Information
Shipping costs may vary depending on the specific product and destination. The exact costs will be displayed to you during the ordering process, so you'll have a complete overview before completing your order. For inquiries about shipping options outside the EU, please contact our customer service.
2. Delivery Times
Standard Shipping: 3-5 business days. Please note that the indicated delivery times apply from the moment of shipping confirmation and weekends, as well as holidays, are not counted as business days.
3. Shipping Methods
We collaborate with various courier services to offer you flexible shipping options. The choice of courier service depends on the size of your order and the destination.
4. Damaged or Lost Packages
If your order arrives damaged or gets lost, please contact our customer service immediately. We will strive to resolve the issue as quickly as possible.
5. Changes to Shipping Address
Changes to the shipping address are possible until your order leaves our warehouse. Please contact our customer service for such requests.
6. Returns
For information regarding returns, please visit our Refund Policy page.
7. Contact
If you have any questions about your order or our shipping methods, we are here to assist you. Contact us via our contact form.